Terms of Use

Thank you for visiting the Pets Natural Health Store website. Before you explore further, please take a moment to carefully read these "Terms of Use" ("Terms"). By using our website, you are agreeing to adhere to these Terms. If you do not agree with any part of these terms, please refrain from using this website.

 

Purchases

 

If you choose to make a purchase of any product or service from our website ("Purchase"), we request certain information such as your name, address, email, and payment details. For details regarding our use of your personal information, please review our Privacy Policy.

 

Subscriptions

 

Certain features on our website are available through subscriptions ("Subscriptions"). If you opt for a subscription, we will bill you in advance on a recurring basis in accordance with the chosen plan.

 

Products

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We attempt to be as accurate as possible in the description and representation of our products, however we cannot guarantee that product labelling, colouring, scents and descriptions will always exactly match those pictured on our website. Natural products tend to vary slightly from batch to batch. We attempt to display colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products.

 

Pricing
 

Prices shown on the website are in Australian Dollars (AUD). Prices are subject to change without notice, effective immediately upon posting to the website or other form of notification.

 

Delivery costs are not included in the prices and will be charged in addition. The delivery costs will vary depending on the weight and dimensions of the products that you have ordered and the location of your delivery address. Please see the Shipping and Returns page for further details. The delivery costs applicable to your order will be clearly displayed on the website before you place your order.

 

Depending on your delivery address, different taxation rules and additional charges may apply. If ordering from outside Australia, you may need to pay import duties or taxes upon receipt of the products. We have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes that are not included in the purchase price. Please contact your local customs office for further information.

 

Orders

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The website allows you to check your order and correct any errors before sending it. Please review and check your order before completing. You are responsible for ensuring that the information you provide is accurate (for example selection of the correct products, quantities, size, etc.). This also includes your personal information. Pets Natural Health Store is not liable for any losses occurring as a result of being provided incorrect customer shipping address, contact details or other information.

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We reserve the right to not accept your order for any reason. For example, if the product ordered is out of stock or is not available for any other reason.

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After your purchase, you may receive a notification to leave optional product reviews for the items you purchased on our website. The review app is managed by a third party and your customer information is used for the purpose of sending you a review request only. By making a purchase on our website you consent to receiving these notifications but do not have to participate.

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Content

 

Our website provides a platform for sharing information, text, images, videos, and more ("Content") by way of Customer Reviews. You are responsible for the Content you share, ensuring its legality and appropriateness. By sharing Content, you grant us permission to use, modify, and share it with others who use our website. By posting content on our website, you grant us permission to use it.

 

Links to Other Websites

 

At times, we may include links to external websites that are not owned or operated by us. Please be aware that we have no control over the content or privacy practices of these external sites. We claim no responsibility for the activities or content of these sites.

 

Changes to These Terms

 

We reserve the right to modify these Terms from time to time. Any changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of our website constitutes your acceptance of the updated Terms.

 

Contact Us

 

If you have any inquiries or concerns regarding these Terms, please do not hesitate to contact us at petsnaturalhealthstore@gmail.com